Privacy Policy

Effective Date: April 23, 2026

Bebecare (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Platform.

1. INFORMATION WE COLLECT

1.1 Personal Information

Full name
Contact details (phone number, email address)
Address or general location
Government-issued identification

1.2 Sensitive Personal Information

For safety and childcare purposes, we may collect:

Medical background of household members
Allergies and health conditions
Emergency contact details

1.3 For Nannies (Verification Data)

NBI Clearance
Police Clearance
Identity verification documents

1.4 Usage and Technical Data

Device information
IP address
App usage behavior
Log data and cookies (for website use)

2. PURPOSE OF DATA COLLECTION

We collect and process your data for the following purposes:

To create and manage user accounts
To match parents with suitable nannies
To ensure safety and informed childcare services
To verify identity and background of nannies
To facilitate bookings and communication
To improve our platform and services
To comply with legal obligations

3. DATA SHARING AND DISCLOSURE

We do NOT sell your personal data.

3.1 Between Users

Household information is shared ONLY with the nanny selected by the parent after booking confirmation
Nanny information is shared with parents for evaluation and trust

3.2 Legal Compliance

We may disclose data when required by law, regulation, or legal process.

3.3 Service Providers

We may share limited data with trusted third-party providers (e.g., hosting, payment processing), subject to strict confidentiality obligations.

4. DATA PROTECTION AND SECURITY

We implement reasonable administrative, technical, and organizational safeguards to protect your data, including:

Secure data storage systems
Restricted access controls
Encryption where applicable

However, no system is completely secure, and we cannot guarantee absolute protection.

5. DATA RETENTION

We retain personal data only for as long as necessary:

To fulfill the purposes stated in this Policy
To comply with legal and regulatory requirements
To resolve disputes and enforce agreements

6. USER RIGHTS

Under the Data Privacy Act of 2012, you have the right to:

Access your personal data
Correct inaccurate or outdated information
Request deletion or blocking of your data
Withdraw consent (subject to limitations)
File a complaint with the appropriate authority

7. CONSENT

By using Bebecare, you:

Consent to the collection and processing of your personal and sensitive information
Acknowledge that certain data is necessary for childcare safety
Agree to the sharing of relevant data with selected users as part of the service

8. COOKIES AND TRACKING (WEBSITE)

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and remember preferences. You may disable cookies through your browser settings.

9. THIRD-PARTY LINKS

Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices.

10. CHILDREN’S DATA

Bebecare may process limited information about minors strictly for childcare purposes, as provided by parents or guardians. We do not knowingly collect data directly from children without parental consent.

11. CROSS-BORDER DATA TRANSFER

If data is processed or stored outside the Philippines, we ensure that appropriate safeguards are in place to protect your information.

12. POLICY UPDATES

We may update this Privacy Policy from time to time. Changes will be posted on our Platform, and continued use constitutes acceptance.

13. CONTACT INFORMATION

For privacy-related concerns or requests, contact:

info@bebecare.co

By using Bebecare, you acknowledge that you have read and understood this Privacy Policy.